I have done many things in the scope of Technician, be it Helpdesk contracts through consulting agencies for companies like Wal-Mart, Tyson, American Family Insurance, Wachter, CDW, BMC (now eBryIT), Go2IT Group, WorldWide, Pomeroy (now Getronics), GDH Consulting, Geeks-On-Site, R&R Solutions, CRS Group, and TekSystems to name a few (and I know I am missing several).
The work has ranged from retrieve & deploy, to answering phones on the help desk, to field work repairing or replacing equipment, running cat5, fiber, setting up key-fobs for RSA SecureID, and network cut-overs.
I do enjoy a plan. Typically, many of the contracts that I have been on have had a specific purpose and plan already laid out and thus exceedingly easy to charge in and complete.
Most of this won't find its way to my on-paper resume because they're typically very short term contracts (three months or less). I drew myself further away from contract work once I found myself with a family. Stability became a more critical factor.
Though I prefer not to travel exclusively, I am not entirely opposed to travel. I have done travel work with R&R Solutions and enjoyed it.
That said, I'm not really liking this field anymore. Too much in the way of territorial grandstanding, and general arrogance. A Technician, an Engineer, should be helpful to everyone. Not "oh, how do you not know everything in a field that changes every five minutes" sort of attitude.
Windows Operating Systems (3.1, 95, NT, 98, 98SE, ME, 2000, XP, Vista, 7, 10)
Linux (Getting there)
Office Software (Microsoft 95-O365, Open Source)
PC&Laptop Hardware / Component Replacement
Structured Cabling & Fiber
Basic Data Recovery (Knoppix/Samba, and throwing hard drives in a freezer on occasion)
Troubleshooting, remediation
Ticketing Systems & Documentation
Service Center, Remedy, Etc
SCCM
19-SEP-19 to Current
SCCM
Lenovo Hardware
Service Center
Bitlocker
Printer Support
Asset Management
Customer Service
Microsoft Systems Support